Terms and Conditions

Terms and Conditions

Welcome to the Coaching Masterclass “Unleash the Great Coach within you” provided by Timeo-Performance Pte Ltd. By registering to this class you accept and agree to be bound by these Terms and Conditions, the Privacy Statement, the Copyright Notice and other such policies as we notify you of from time to time, which together constitute the entire agreement between us. Nothing in these Online Shopping Terms and Conditions affects your statutory rights, either as a consumer or otherwise.

These Terms and conditions apply to all orders which you, the customer, place using our ‘Website’  https://www.timeo-performance.com/.

Please read them carefully before placing your order.

Please ensure the details you provide us with when enrolling on our writing course are correct, complete and up to date.

Please ensure the details you provide us with when enrolling on our writing course are correct, complete and up to date.

The contract between us

When you enrol on a course you agree to purchase the course material and learning content. By placing your order you are providing details which are true, accurate, current and complete and that the credit or debit card details are correct and your own.

We will confirm receipt of your order by sending you an email summarising the details of your enrolment; this is the point at which we accept your order and the contract is formed (unless you have purchased the item(s) via a third party company and paid them directly for the item). In which case, your agreement with us commences when you redeem your coupon/voucher code on our Website.

Under this Agreement the student will be provided with a login and password for access into the Masterclass Unleash the Great Coach within you, to complete all 6 modules and at the end be issued with a pdf certificate of completion.

Masterclass Unleash the Great Coach within you Rights

1. Timeo-Performance-Performance may suspend or block the student’s access to the Services at any time if the student breaches any of the terms of this Agreement.

2. Timeo-Performance-Performance will be developing its web-site and service further, so reserve the right:

a. to make changes to the Site and Services; and

b. to render the Services unavailable for periods where this is necessary for development or maintenance.

Your right to cancel

Enrolment is confirmed once a student receives their Welcome email. The student has deemed to have received the email within 48 hours of completion of  their registration and that will be their enrolment date. Cancellations within 14 days of the enrolment date will be entitled to a full money back guarantee. Refunds will only be processed on the 20th of the month. If you cancel after this time, you will be liable to pay the full amount outstanding. Requests for course cancellations must be made by emailing masterclass@timeo-performance.com.

Descriptions of products

We have made every effort to display the descriptions of items on the Website as accurately as possible.

Content & Intellectual Property Rights

Masterclass Unleash the Great Coach Within You its products and content is protected by national intellectual property. You are only allowed to use content found on this Website for your individual learning purpose. Any reproduction or redistribution of our products and content may result in civil and criminal penalties.

In addition to these intellectual property rights, the content, defined as: graphics, photographs, image rights, sounds, music, audio or text are to the best of our knowledge accurate and complete, however we cannot promise it is error-free.


Course fees are invoiced in USD at the price prevailing at the time you place your order. Value Added Tax is not added to the price published on the website.

The name that will appear on your invoice will be Timeo-Performance Pte Ltd.

The course material will be available at programme start date January 14th.

Prices displayed on the Website apply to online purchases only. They are not indicative of the price of identical items purchased by any other means. We reserve the right to update prices displayed on the Website at any point.


Payment of course fees are made in advance of enrolment by supplying your credit/debit card on the secure online order form.

We regret that we cannot accept cheques or cash as payment online.

Events beyond our reasonable control

We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.

Alterations to this Website and Terms and Conditions

We reserve the right at any time to make changes to this Website, these Terms and Conditions, Privacy Statement and such other policies as we may notify you of. You will be subject to the policies and terms and conditions in force at the time you use the Website or order items from the Website. Changes which we are required to make by law could apply to orders which you have already made. If any of the terms and conditions forming the contract between us are deemed invalid, void or unenforceable for any reason, it will be deemed severable and not affect the validity and enforceability of the remaining terms and conditions.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Singapore.

Privacy Statement

We collect your personal information in order to enrol you in our courses.

  • Name
  • Contact information
  • Billing or purchase information

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.