The life of a manager or leader can become highly demanding due to the pressure of targets and deadlines. But with the three core fundamental coaching skills, listening, asking questions, and maintaining future focus, they're motivated, solve problems, and stay calm within any situation.
The importance of employees effectively working together is highly crucial. This so-called bread and butter of a business needs to be coached correctly to achieve success. But why are these three coaching attributes essential for leaders and managers in 2022? We find out below:
Listening is a lot easier said than done, and it's a skill only a few obtain naturally. It's a challenge for most individuals to trance into this while speaking to someone. However, all managers and leaders must attain this trait.
In this role, you'll need to listen to hierarchies within the business, figure out a solution, request feedback from colleagues, and so forth. Typically, you'll have to act on situations fast and adapt your environment to control them, all without writing anything down. Therefore, having deep listening and memorising skills is highly beneficial to those within these positions.
To improve this skill, you'll want to activate the following listening techniques:
· Pay attention
· Show that you're listening
· Provide feedback
· Defer judgment
· Respond appropriately
Implementing the above while speaking to your peers has proven to increase your listening capability and the quality of conversation.
2. Asking questions
Following from the quality of conversation, and that's asking questions. Whether you're a manager, leader, or parent, you need to ask questions to increase your knowledge. Not every conversation you have with someone will provide the outcome you'd hope for. Therefore, asking more open-ended questions which start with "what", "how",etc, could help provide the answers you need. Time is of the essence when you're a manager or leader, so obtaining as much information as possible per conversation is vital.
This skill isn't easy to acquire correctly.Individuals that are good within this field don't come across like they're asking questions. Although you're trying to obtain information about your company or organisation's situation, acting as a friend rather than someone higher in the employment chain is more beneficial.
Within a workplace, problems can occur left, right, and centre, which can be highly demanding in some situations. It can be extremely easy to get caught up in these problems and start to ignore goals, targets, and other business-related future events. But, as a manager or leader, you need to remain focus on the future and the set tasks your business needs to complete.
Therefore, if you see your team falling behind, ask them questions like "what resources do you need to progress forward", "how can we increase output", etc. By asking these questions to your employees, they'll provide you answers that'll help you figure out situations to your current issues. After acting on these, you'll undoubtedly have a much happier workforce and a lot faster business output.
We were founded with a vision to improve the world of work for everyone
We are in the Skills Business!
Through recruitment, training and consulting, Timeo-Performance provides solutions for increased performance of companies, teams, and individuals. As our clients are in the center of global business and often serve the APAC region, our solutions need to be sustainable in a multicultural and remote context.
Our joint venture with Akteos, the European leader in intercultural training, and partnership with digital learning solutions provider CrossKnowledge have therefore been organic and logical additions to our service. Timeo-Performance has been helping companies in APAC increase business performance since 2008 with offices in Singapore, Malaysia, and Hong Kong.
We love what we do, feel the Timeo-Performance experience!