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Medical Network Coordinator (2020)


Posted On 18-07-2019


Job Information

Work Experience
8-10 years
Job Function

Job Description

Our client, an international pioneer company, leader in the development and management of innovative health & life insurance solutions, is looking for a Medical Network Coordinator to join its Health Department in Kuala Lumpur, Malaysia.

The Health Department guarantees that the health benefits of insured parties are met in terms of quality and cost, for over 200,000 expatriates in 198 countries around the world.

Main responsibilities:
  • Develop and strengthen the network of medical healthcare professionals (hospitals, doctors, pharmacies, clinics, etc) across Asia:
  • Analyze the quality and relevance of the current network as per the city location of insured members in the region;
  • Take into consideration the medical consumption habits of insured members (frequency and type of healthcare professionals visited) through collecting feedback from sales teams;
  • Negotiate and establish partnerships with healthcare professionals.
  • Monitor partnerships within a portfolio of countries:
  • Train the medical partners to direct billing and other processes;
  • Liaise on a regular basis with medical partners to ensure a smooth relationship and insured member satisfaction;
  • Using medical claims’ data, analyse network development or strengthening needs;
  • Maintain dashboards of own key performance indicators;
  • Submit regular activity reports to management.
  • Secure cost-containment for medical care performed within their network:
  • Evaluate the average cost of most frequent medical treatments;
  • Negotiate consistent contract terms and competitive rates for medical treatment;
  • Make sure that negotiated price lists are well applied and regularly updated by medical partners.

Main requirements
  • Previous similar experience in insurance, banking or medical sector, within an international environment.
  • You are also pragmatic, dynamic with good interpersonal skills.
  • You like working in a team while able to be autonomous.
  • You are service oriented, and you have good communication skills.
  • Strong negotiation skills.
  • Languages: Fluent English and Mandarin preferred. A third language would be a plus.
  • IT skills: Microsoft Excel, Word, Powerpoint.

For more information about this role, please contact Nora at nora@timeo-performance.com (Personal Registration ID: R1872802)
Kindly take note that only shortlisted candidates will be notified. We thank you for your understanding.

About Timeo-Performance

We are in the skills business!  
Through recruitment, training and consulting, Timeo-Performance provides solutions for increased performance of companies, teams and individuals.
As our clients are at the center of global business and often serve the APAC region, our solutions need to be sustainable in a multicultural and remote context. Our joint venture with Akteos, the European leader in intercultural training, and partnership with digital learning solutions provider CrossKnowledge have therefore been organic and logical additions to our services.
Timeo-Performance has been helping companies in APAC increase business performance since 2008 with offices in Singapore, Malaysia and Hong Kong.
Highest quality, proximity, pragmatism and energy define how we work. Feel the Timeo-Performance experience!
Timeo-Performance Pte Ltd - 150 Cecil Street, #15-01, Singapore 069543 Reg 200811838D - EA License number: 09C4169